Privacy Policy

Effective Date: 12/01/2023
Last Updated: 08/09/2025

Introduction

Lumair MH, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lumair.ai and use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect the following personal information when you submit forms on our website:

  • First Name: To personalize our communications with you
  • Email Address: To contact you regarding our services and potential platform access
  • Profession: To better understand our user base and tailor potential services
  • State of Residence: To understand our geographic reach and comply with applicable laws

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Device information

How We Use Your Information

We use the personal information we collect for the following purposes:

  • Internal Analysis: To understand our user demographics and improve our services
  • Future Platform Access: To potentially offer you a “free for life” platform account based on your profile and our service development
  • Communication: To respond to your inquiries and provide customer support
  • Service Improvement: To enhance and optimize our website and user experience
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not share, lease, sell, or otherwise disclose your personal information to third parties, except in the following limited circumstances:

  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, property, or safety, or that of our users or the public
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets (with user notification)
  • Consent: When you have given explicit consent for specific sharing

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure servers and databases
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing your personal information
  • Portability: Request transfer of your information to another service provider
  • Objection: Object to our processing of your personal information
  • Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Categories of Personal Information We Collect

  • Identifiers: First name, email address
  • Demographic Information: State of residence, profession
  • Internet Activity: Website usage data, IP address, browser information

Your California Rights

As a California resident, you have the right to:

  1. Right to Know: Request information about the categories and specific pieces of personal information we collect, use, disclose, and sell
  2. Right to Delete: Request deletion of your personal information (subject to certain exceptions)
  3. Right to Correct: Request correction of inaccurate personal information
  4. Right to Opt-Out: We do not sell personal information, but if our practices change, you have the right to opt-out
  5. Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
  6. Right to Limit: Request to limit the use and disclosure of sensitive personal information (if applicable)

How to Exercise Your Rights

To exercise your California privacy rights, you may:

  • Email us at corporate@lumair.ai
  • Submit a request through our website contact form

We will verify your identity before processing requests and respond within 45 days (extendable by 45 days if necessary).

No Sale of Personal Information

We do not sell, rent, or otherwise disclose personal information to third parties for monetary or other valuable consideration. We have not sold personal information in the preceding 24 months.

Authorized Agents

You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization and you may be required to verify your identity directly with us.

International Data Transfers

If you are located outside of United States, please be aware that your information may be transferred to, stored, and processed in United States where our servers are located. By using our services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the “Last Updated” date
  • Sending email notification for significant changes (if we have your email address)

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Lumair MH, Inc.

  • Email: corporate@lumair.ai
  • Through our website contact form

Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of Delaware, without regard to conflict of law principles. Any disputes arising under this policy will be subject to the jurisdiction of the courts in Delaware.